Terms of service

Welcome to Zivelle. These Terms of Service govern your access to and use of our website, including the purchase of products from our store. By accessing or using our website, you agree to comply with these Terms.

🛒 Acceptance of Terms

By using our website, you confirm that:

You are at least the age of majority in your jurisdiction or have the permission of a parent or legal guardian.
You will use our website only for lawful purposes.
You agree not to misuse, disrupt, or interfere with the operation or security of our website.

We reserve the right to refuse service, cancel orders, or suspend accounts if these Terms are violated.

📦 Products and Availability

All products are subject to availability.
We reserve the right to limit the quantities of any product.
Product descriptions, images, pricing, and availability may change without prior notice.
We make every effort to display products accurately; however, actual colors and appearance may vary depending on your device.

💳 Pricing and Payment

All prices are displayed at checkout.
Payment must be successfully completed before an order is processed.
We reserve the right to correct pricing errors, typographical mistakes, or inaccurate product information before or after an order has been placed.

🚚 Shipping

Delivery times are estimates and are not guaranteed.
Delays caused by shipping carriers, customs, weather conditions, or other circumstances beyond our control are not our responsibility.
Customers are responsible for providing complete and accurate shipping information.

🔄 Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy. Please review that policy before requesting a return or refund.

🔒 Intellectual Property

All content on this website, including text, images, graphics, logos, icons, product descriptions, website design, and branding, is the property of Zivelle and is protected by applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

⚠️ Limitation of Liability

To the fullest extent permitted by applicable law, Zivelle shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

All products and services are provided on an "as available" and "as is" basis unless otherwise required by law.

📝 Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes become effective immediately upon publication on this website.

📞 Contact Us

If you have any questions regarding these Terms of Service, please contact us:

📧 Email: support@zivelle.com
📞 Phone: 784-693-5026
📍 Address: 583 Central St, Lowell, Massachusetts 01852, United States